This policy explains how we may collect information about you and then use it in order to satisfy your booking requirements and to further your engagement with Melbourne Pub Group and our venues. It also outlines the security measures we take in order to protect your privacy and gives certain assurances on things we will not do.
When you make a reservation, enquiry or sign up via one of our websites, we collect all or some of the following personal information: name, email address, mailing address and phone number. We also monitor customer traffic patterns and site use, which enables us to improve the service we provide.
By providing your contact details you subscribed to receive future special offers, promotions plus information about special events from Melbourne Pub Group, until such time as you request us to stop. Should you wish to opt out at any time simply let us know by phone or email. We will provide you with appropriate contact details every time we contact you.
Use of information
We will use personal information about you for a number of purposes, including:
- To advise you of any changes to your reservation
- To write to you (including electronic mail) or to telephone you (including SMS) with information about our services, events or offers from all Melbourne Pub Group venues
- To advise if you have won any competition or prize giveaway
To change the personal details we hold about you, email firstname.lastname@example.org.
Disclosure and protection of information
We never sell mailing list to third parties and do not share data unless you have purchased tickets to an event where another restaurant/chef is featured. If you do not wish to receive newsletters from Melbourne Pub Group, please email email@example.com. We maintain strict security measures in order to protect personal information.
The Internet and telephone
If you communicate with us via the Internet or telephone, we may occasionally use email or SMS to contact you about our service, events and offers. In most instances, when you first provide personal information to us we will give you the opportunity to indicate whether you would like to be contacted by us. However, you can always send us an email at any time to change your preferences.
RSVP submissions do not guarantee entry to the venue. Management reserves the right to deny admission to any patron regardless of their RSVP status.
Melbourne Pub Group
2 Acland Street
St Kilda, Victoria, 3182